Privacy Policy

1. Introduction

Mymspgoat Inc. ("we," "us," "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us through our website at mymspgoat.com or through other channels.

By using our website or engaging our services, you consent to the practices described in this policy. We encourage you to read this document carefully and to contact us if you have any questions.

2. Data Controller

The data controller responsible for your personal information is:

Mymspgoat Inc.
247 Elgin Street, Suite 304
Ottawa, ON K2P 1L9, Canada
Email: hello@mymspgoat.com
Phone: (613) 555-0184

For any privacy-related inquiry, please contact us using the details above. We will respond within 48 hours during business days.

3. Legal Framework

We process your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5). PIPEDA sets out the rules for how private-sector organizations collect, use, and disclose personal information in the course of commercial activities.

Where applicable, we also comply with Ontario's privacy legislation and any other relevant Canadian federal or provincial laws.

4. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, mailing address, and company name when you submit a contact form, request a quotation, or correspond with us.
• Project information: details about your business, project requirements, brand assets, and other materials you provide to us in the course of a service engagement.
• Financial information: billing details and payment records necessary to process transactions and issue invoices.
• Technical information: your browser type, operating system, IP address, pages visited, and time spent on our website. This data is collected automatically through server logs.
• Consent preferences: your cookie and local storage consent choices, stored locally in your browser.

We do not collect sensitive personal information such as health data, biometric data, or government-issued identification numbers unless specifically required for a contracted service and with your explicit consent.

5. How We Use Your Information

We use the personal information we collect for the following purposes:

• Responding to inquiries and providing customer support.
• Preparing quotations and fulfilling service contracts.
• Processing payments and maintaining financial records as required by Canadian tax law.
• Improving our website and services based on usage patterns.
• Complying with legal obligations, including tax reporting to the Canada Revenue Agency (CRA).
• Protecting our rights, property, and safety, and those of our clients.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Legal Basis for Processing

Under PIPEDA, we process your personal information based on one or more of the following grounds:

• Consent: you have given us your informed consent to process your data for a specific purpose (for example, by submitting a contact form).
• Contractual necessity: processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: processing is required to comply with Canadian law, such as tax record-keeping obligations.
• Legitimate interest: processing is in our legitimate business interests, such as improving our services, provided this does not override your fundamental privacy rights.

7. Form Submissions

Contact forms on this website are processed through FormSubmit (formsubmit.co), a United States-based form processing service. When you submit a form, the data you enter (name, email, message, and any other fields) is transmitted through FormSubmit's servers before being delivered to our inbox.

This means your form data may be temporarily processed and stored on servers located in the United States. By submitting a form on our website, you acknowledge and consent to this transfer. FormSubmit does not use your data for its own marketing purposes.

If you prefer not to use the contact form, you may reach us directly by email at hello@mymspgoat.com or by phone at (613) 555-0184.

8. Data Sharing and Third Parties

We may share your personal information with the following categories of third parties, only to the extent necessary:

• Hosting provider: Hebergement Web Canada Inc. (WHC.ca), Montreal, QC, Canada, which hosts our website and stores data on Canadian servers.
• Form processor: FormSubmit (formsubmit.co), United States, which processes contact form submissions.
• Professional advisors: accountants, lawyers, and auditors, as required for business operations and legal compliance.
• Government authorities: the Canada Revenue Agency (CRA) and other bodies, when required by law.

We do not share your personal information with any party not listed above without your prior consent, unless required by law or court order.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our specific retention periods are:

• Inquiry data (contact form submissions, general correspondence): 12 months from the date of your last communication with us.
• Tax and financial records (invoices, payment records, receipts): 6 years, as required by the Canada Revenue Agency.
• Project archives (deliverables, contracts, project files): 36 months from the completion of the project.

After the applicable retention period expires, your data is securely deleted or anonymized. You may request earlier deletion of your data by contacting us, subject to any legal obligations that require us to retain it.

10. Your Rights Under PIPEDA

Under PIPEDA, you have the following rights regarding your personal information:

• Right of access: you may request a copy of the personal information we hold about you.
• Right to correction: you may ask us to correct any inaccurate or incomplete information.
• Right to deletion: you may request that we delete your personal information, subject to legal retention requirements.
• Right to withdraw consent: you may withdraw your consent to the processing of your personal information at any time, subject to legal or contractual restrictions.
• Right to challenge compliance: you may challenge our compliance with PIPEDA by contacting us or filing a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, please contact us at hello@mymspgoat.com. We will respond to your request within thirty (30) days.

11. Local Storage Use

This website uses your browser's localStorage to store your consent preferences. The key used is mspg_consent, and the stored value records which categories of cookies or tracking you have accepted or rejected.

This data is stored only in your browser and is not transmitted to our servers. It persists for 365 days from the date you make your choice, after which you will be prompted again. You can change your preferences at any time using the "Cookie settings" button in the website footer.

For more details on how we use local storage and the categories of consent, please see our Cookie and Local Storage Policy.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS protocols (HTTPS).
• Restricted access to personal data on a need-to-know basis.
• Regular review and updating of our security practices.
• Hosting on secure Canadian servers managed by WHC.ca.

While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we commit to promptly notifying affected individuals and relevant authorities in the event of a data breach, as required by PIPEDA.

13. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@mymspgoat.com.

14. International Transfers

Your personal information is primarily stored and processed in Canada. However, as described in Section 7, contact form submissions are processed through FormSubmit, a US-based service, which means your data may transit through the United States.

When your personal information is transferred outside of Canada, we take steps to ensure it is treated securely and in accordance with PIPEDA. By using our contact form, you consent to this transfer.

For more information about our use of third-party services, see our Terms of Service and Data Processing Agreement.

15. Complaints

If you believe that your privacy rights have been violated, or if you are dissatisfied with how we have handled your personal information, you may:

1. Contact us directly at hello@mymspgoat.com. We will investigate your complaint and respond within thirty (30) days.
2. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC):

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3
Canada
Website: www.priv.gc.ca

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated policy will be posted on this page with a revised effective date.

We encourage you to review this policy periodically. If we make material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you, such as by posting a notice on our website.

Your continued use of our website or services after the publication of a revised policy constitutes your acceptance of the changes.